Software Icon

How do I clear my web browser’s cache, cookies, and history?

Note:

  • In Internet Explorer and Firefox, if you do not see the menu bar, press Alt.
  • When troubleshooting issues with any website, after clearing your browser’s cache and cookies, exit your browser completely before attempting to access the site again.

What is cache?

Each time you access a file through your web browser, the browser caches (i.e., stores) it. Thus, the browser doesn’t have to newly retrieve files from the remote website each time you click Back or Forward. You should periodically clear the cache to allow your browser to function more efficiently.

What is a cookie?

A cookie is a file created by a web browser, at the request of a web site that is stored on a computer. These files typically store user-specific information such as selections in a form, shopping cart contents, or authentication data. Browsers will normally clear cookies that reach a certain age, but clearing them manually may solve problems with web sites or your browser.

Internet Explorer 8 and above

  • From the Safety menu in the upper right, click Delete Browsing History.
  • Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies, and History.
  • Click Delete.

Internet Explorer 7

  • From the Tools menu in the upper right, select Internet Options.
  • Under “Browsing history”, click Delete… .
    • To delete your cache, click Delete files… .
    • To delete your cookies, click Delete cookies… .
    • To delete your history, click Delete history… .
  • Click Close, and then click OK to exit.

Firefox 3.5 and above for Windows

  • From the Tools menu, select Clear Recent History… .
  • From the Time range to clear: drop-down menu, select the desired range
  • To clear your entire cache, select Everything.
  • Click the down arrow next to “Details” to choose what history elements to clear (e.g., check Cookies to clear cookies). Click Clear Now.

Chrome

  • In the browser bar, enter: chrome://settings/clearBrowserData
  • Select the items you want to clear (e.g., Clear browsing history, Clear download history, Empty the cache, Delete cookies and other site and plug-in data).
  • You can choose the period of time for which you want to clear cached information from the Obliterate the following items from: drop-down menu. To clear your entire cache, select the beginning of time.
  • Click Clear browsing data.

Firefox 3.5 and above for Mac OS X

  • From the Tools menu, select Clear Recent History.
  • From the Time range to clear: drop-down menu, select the desired range.
  • To clear your entire cache, select Everything.
  • Click the down arrow next to “Details” to choose which elements to clear. Click Clear Now.

Mobile Safari for iPhone OS (iPhone, iPod touch, iPad)

  • To clear cache and cookies:
    • From the home screen, tap Settings, and then tap Safari.
    • At the bottom of Safari’s settings screen, tap the buttons for Clear Cookies and Clear Cache. To confirm, tap Clear Cookies or Clear Cache again.
  • To clear history:
    • From the home screen, tap Safari.
    • At the bottom of the screen, tap the Bookmarks icon.
    • In the lower left, tap Clear.
    • Tap Clear History.

Android

  • To clear cache, cookies, or history:
    • Start your browser.
    • Tap Menu, and then tap More.
    • Select Settings.
    • Under “Privacy settings”, select Clear cache, Clear history, or Clear all cookie data as appropriate
    • Click OK to accept (or Cancel to cancel) the deletion.

How do I check my browser version?

Many times it is necessary to check your browser version (tech support, upgrades etc) and this guide will teach you how, simply choose your browser type below.

Mozilla Firefox

  • Open Firefox and click Help from the main menu, then click the About Mozilla Firefox menu item.
  • In the dialogue box that appears, look for the word Version and beside you will find a number, this is your browser build version.
  • Click OK to close the dialogue box.

Internet Explorer

  • Open IE and click Help from the main menu, then click the About Internet Explorer menu item.
  • In the dialogue box that appears, look for the word Version and beside you will find a number, this is your browser build version.
  • Click OK to close the dialogue box.

Google Chrome

  • Open Chrome and click the Tools icon (far right), then click the About Google Chrome menu item.
  • In the dialogue box that appears, just under the Google Chrome title you will find your browser version number. Chrome will also check for any updates automatically and prompt if an update is necessary.
  • Click OK to close the dialogue box.

How do I upgrade my browser?

Internet Explorer

Firefox for Windows

  • In your browser’s menu, go to –
  • Help > Check for Updates
  • Or visit http://www.mozilla.com, to locate the appropriate updates.

Firefox for Mac

  • In your browser’s menu, go to –
  • Help > Check for Updates
  • Or visit http://www.mozilla.com, to locate the appropriate updates.

Chrome

Updates are available if the Chrome menu on the browser changes color to green Update Chrome, orange Sync error, or red . To apply the update, just follow the steps below.

  • Click the Chrome menu on the browser toolbar.
  • Select Update Google Chrome.
  • In the confirmation dialog that appears, click Restart. The browser saves your opened tabs and windows and reopens them automatically when it restarts. If you’d prefer not to restart right away, click Not now. The next time you restart your browser, the update will automatically be applied.
Advertisements

Share your thoughts

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s